#1 resource for Cigar Box Guitars, Free Plans, How-To, Parts & More!

Back Porch Mojo. Any one had any problems with them?

I purchased a CBG resonator kit from back porch mojo aprox 2 months ago. At first they were really helpful and responded to my emails straight away.

That was until I paid, then communication seemed to stop. After a couple of emails asking if my kit had been shipped I received a reply saying that Darren's wife should have posted it the day before.

It had been around six weeks since the item was supposedly posted (to the uk) I know this is not a tremendous amount of time but for my own piece of mind I have been attempting to contact them for over TWO weeks with no reply from them for a tracking number so that I can locate the kit. I have constantly tried the two different email addresses that I have for them but to no avail.

Whats going on?? Has something terrible happened at their end? or have I as I am starting to feel, been ripped off????

I have even emailed them saying that I will notify paypal if I dont hear off them soon but still nothing.

Has any one else experienced this type of thing from them? I truely thought that they were a reputable company!

Jonny

0 members like this

▶ Reply to This

Replies to This Discussion

Permalink Reply by Ted Kaczynski on May 8, 2011 at 4:47am

hopefully u used paypal if so just file a claim presto your money will be refunded

▶ Reply

Permalink Reply by timbo on May 8, 2011 at 12:21pm

Actually I did, but I hope Darren makes it right.

Ted Kaczynski said:

hopefully u used paypal if so just file a claim presto your money will be refunded

▶ Reply

Permalink Reply by Jonny Bordello on May 10, 2011 at 9:08am

Has any one managed to get in touch with Darren from Back Porch Mojo about this? I have still not heard anything from him!

▶ Reply

Permalink Reply by Jonny Bordello on May 13, 2011 at 7:24am

To up date this I have now heard from Darren, he has explained the situation and assures me that my order us on the way! I am happy with his explanation and Hopefuly we can put this matter to bed.

Here is a copy of the email he sent me. I hope that it will also put others minds at reast!

"Jonny,
first my sincerest appologies for the delay in getting you your purchase. I can list a host of things that have gone on to derail the process. I have not been ignoring you, i have in all sincerity not been home or available. I took a job about 6 weeks back and travel rather extensively. simply replying to emails has been a huge undertaking as I am mobile and work nearly 16-18 hrs each day. and I am on the road 4-6 days each week. all said I am again truely sorry for the delay and inconvenience. I have run a good and honest business for nearly 4 years. I have had an array of health issues that have forced me from being a day to day builder and as a result the transition back into an out of the woodshop day job. the transition as I am again sorry to say has not been a smooth one. I ask you for for forgiveness and understanding.

sincerely Darren Dukes "

I hope this helps! Thanks to Keni Lee, Witchita Sam and all the others for there kind help in this matter.

▶ Reply

Permalink Reply by Wichita Sam on May 13, 2011 at 8:19am

Jonny,

thanks for the update. If anyone else is having trouble, just keep emailing Darren (once a week?). I'm sure he'll get to you as soon as he can.

the best,

Wichita Sam

▶ Reply

Permalink Reply by Jonny Bordello on June 13, 2011 at 8:45pm

As an update to this. Following the email that Darren sent me a month ago assuring me that my item was packed and would be shipped the next day. I still do not have my item. Im realy disappointed. Buyers beware! This man has taken $200 of my money and I have nothing.

▶ Reply

Permalink Reply by Wichita Sam on June 16, 2011 at 12:13pm

Jonny,

I don't know what to say at this point. I'm in a similar position. I'm sorry that you are experiencing this from a guy I thought I knew. I'll continue to try to contact him, but haven't heard from him for 4 weeks? l've lost track of time with convolusing/retirement/moving stuff.

the best,

Sam

Jonny Bordello said:

As an update to this. Following the email that Darren sent me a month ago assuring me that my item was packed and would be shipped the next day. I still do not have my item. Im realy disappointed. Buyers beware! This man has taken $200 of my money and I have nothing.

▶ Reply

Permalink Reply by Jeff "Sweet T" Tinsley on June 16, 2011 at 3:15pm

Wow! What a disappointment. I understand being busy, swamped, and even overwhelmed........ but I don't understand this.

Even if Darren has been away home for 4-6 weeks, most truck stops have an internet kiosk. Many hotels have a guest accessible, internet connected, computer. There are ways to make contact at the very least.

I've always been impressed with Darren's work and attitude. I can't see a viable excuse that will save that reputation in my book.

Much sympathy for those on the wrong end of this.

▶ Reply

Permalink Reply by Brian Hunt on June 16, 2011 at 5:20pm

I'm a little stunned by these reports. I have done business with Darren in the past and was satisfied with the transactions. They took place in a timely manner and I was happy with the parts I received. I have never bought an instrument from him, but the parts I ordered were good parts and came quickly.

I hope this works out for everyone and that all problems are eventually addressed and taken care of.

Brian Hunt.